Privacy Policy

Downeast IT / Coast of Maine Realty Privacy Policy

Last Updated: October 12, 2021

Your Privacy Matters to Us

Downeast IT and Coast of Maine Realty is committed to protecting your privacy.  This Privacy Policy (“Privacy Policy”) explains how we collect, use, share and protect your personal information.

This Privacy Policy governs the collection and use of your personally identifiable information by Downeast IT on the www.coastofmainerealty.com website and any other website hosted by Downeast IT and any application, product or service made available by Downeast IT on behalf of itself or its customers, including its real estate clients (collectively, the “Services”).  If you do not agree with any provision of this Privacy Policy, you should immediately discontinue use of the Services.

For purposes of this Privacy Policy, “personally identifiable information” is information which you provide to Downeast IT which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information. When you submit personally identifiable information and other information through the Services, you consent to the collection, use and disclosure of such information as set forth in this Privacy Policy.

When you use the Services you may also be subject to the privacy policies of our customers or third party service providers with respect to their use and collection of your personally identifiable information.

Information We Collect

We collect (i) information provided by you when you register for one or more of our Services such as your name, email address or telephone number; (ii) information we obtain from your use of our Services such as server log information (e.g., your queries, phone number and internet protocol address), device-specific information (e.g., your hardware model, operating system version, unique device identifiers and mobile network information including phone number), and physical location information collected from GPS location data and mobile wireless access points; (iii) information we collect during your website sessions such as saved listings; (iv) information provided by you when you participate in any promotions or contests offered by us or one of our affiliates; (v) information provided by you when offering feedback or completing profile forms; and (vi) any information provided to us by our real estate clients.

Cookies

“Cookies” are small pieces of information sent by a web server to a web browser which enable the server to collect information from the browser.  Downeast IT uses cookies for a number of purposes such as to enable us to simplify the login process for registered users, help ensure the security and authenticity of registered users, target advertising, provide mechanisms for storing favorites and enable traffic monitoring.

We use both session cookies and/or persistent cookies.  We use session cookies to make it easier for you to navigate our site.  A session cookie expires when you close your browser.  A persistent cookie remains on your hard drive for an extended period of time.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.  Persistent cookies also enable us to track and target the interests of our users. Most browsers allow you to turn off the cookie function.  If you want to know how to do this please look at the help menu on your browser.  As noted above, this will restrict the Downeast IT Services you can use.

How We Use Information We Collect

We will use your information to provide, maintain and improve our Services, to develop new Services and to protect Downeast IT, our clients and their users.  We also use your information to personalize our Services for you such as delivering more relevant search results and targeted ads.  We will also use your contact details to communicate with you on occasion, and we may use your information to send you offers and news from your preferred agent or brokerage.

We may combine information from one Service with information, including personally identifiable information, from other Downeast IT Services.  For example, when you view one of our clients’ mobile websites, Downeast IT obtains your consent to use information for pinpointing technology such as GPS and cell tower information.  Downeast IT may use and store this information, in combination with other location-based information such as your IP address, billing postal code provided by your carrier or registration location, to provide enhanced location based services, serve location-targeted advertising, search results or other content.

Information We Share

As a provider of digital solutions to the businesses, we pass your personally identifiable information to our real estate partners on whose behalf we host or provide digital services.  In addition, we may share your personally identifiable information with third party vendors that support our Services (e.g., email services or customer support tool provider) or our real estate partners’ services.  We will never pass your personally identifiable information to anyone else, except to any successor to our business.

We may also share aggregated, non-personally identifiable information publicly and with third parties such as our real estate clients and advertisers.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud or security incidents, situations involving potential threats to the physical safety of any person, violations of these Terms of Use, or as otherwise required by law.

Other Websites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided within the Services, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Notice Regarding Children’s Privacy (Users Under the Age of 13)

In response to concerns about protecting children’s privacy online, Congress enacted the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which sets forth rules and procedures governing the ways in which websites may collect, use and disclose any personally identifiable information for children under the age of 13.  In accordance with COPPA regulations, we do not (1) request or knowingly collect personally identifiable information from users under 13 years of age; or (2) knowingly use or share personally identifiable information from users under 13 years of age with third parties.

It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13.  If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers.

Questions regarding children’s privacy should be directed to us at the contact information provided below.

Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

Modification

We may update our Privacy Policy from time to time. When we make these updates, we will change the “last updated” date listed at the top of this Policy.  If we make material changes to this policy, we will provide a prominent notice here and/or for certain Services, email notification of changes to this Privacy Policy.

How to Opt Out of Receiving Email From Us

If you no longer wish to receive emails from us, simply click on the unsubscribe link included in every email. Alternatively you can send an unsubscribe request to info@coastofmainerealty.com. 

Contacting Us

For any questions or concerns you may have regarding this Privacy Policy, please contact us at info@coastofmainerealty.com.


Customer Reviews

Coast of Maine Realty

Client Reviews

Melissa Marcello & Eric Sturm

When my husband got hired at the Jackson Laboratory, we were excited about moving to Maine, but also nervous about finding a house we loved in a community with good schools and amenities while in the midst of the pandemic.

We feel so fortunate to have found Midge, and have her in our corner. As a native Mainer, Midge really knows the area, is experienced, and will tell things like they are. She advised us well on many fronts (e.g., location, price, housing stock, schools, etc.) while helping to manage the many stressors that come with home buying.

Simply put, Midge makes the home buying process easier for those of us ‘from away’—we highly recommend working with her. And we love our new home on Newbury Neck in Surry!

Carol Hawthorne

Margaret Smith represented us in the summer of 2020 as our listing agent in the sale of our house in Deer Isle, Maine. Margaret's knowledge of every aspect of selling a property and how she guided us through some unusual issues which occurred along the way could only have been handled by an extremely experienced and thorough broker. Margaret kept us completely informed all through the process beginning with the listing contract to the conclusion of the sale. I spent 12 years as a Realtor in the Boston suburbs. Margaret is one one the finest and most ethical Realtors I have worked with.